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    Servicenow Online Training from India

    Servicenow Online Training Course Content

    Course Duration : 30

    1. Administration
      Introduction to ITIL
      • Introduction to ITSM
      • SLA’s and OLA’s
      Introduction to Service-Now
      • Tool Introduction
      • Current Competitors
      • Releases
      • License Model
      • Using Wiki and Community
      Tool Basic administration
      • Configure Navigation, Search and UI Options
      • Customizing Home Pages like ITIL, Self Service
      • Manage Form Layouts and list layouts
      • Adding Users to Groups
      • Granting Roles to Users
      • Introducing Applications and Modules
      Core- Configuration
      • UI Policies
      • Client Scripts
      • Data Policies
      • Business Rules
      • UI Actions
      • Notifications
      • Dictionary Entries and Overrides
      • List Control and Calculations
      • Exporting the Data from Service-Now
      • Update sets imports and Exports
      • Scheduling Jobs
      • Creation of tables and Modules
      • Creating tickets and raising Requests
      • Creating SLA’s
      Servicenow Reporting
      • Understand Servicenow Data model for Reporting
      • Bar Charts, Pie Charts, List Reports, Pivot Tables
      • Using scripting in Reporting
      • Scheduling Reports
      Import sets
      • Loading Data of different Formats
      • Using Data Sources
      • Using Transform Maps and Transform scripts
    2. Development
      Scripting Introduction
      • Servicenow Scripting Overview
      • Preparing to Script
      Client Scripting
      • Client Scripts (g_form and g_user)
      • Client Script debugging
      • Reference Objects
      • Script Versions
      Business Rules
      • Business Rules Global Objects Current and Previous
      • Debugging
      • Display business rule and dot walking
      • Glide System Validations
      • Glide record (–Query, –Aggregates)
      • Managing Events
      UI Actions
      • Client UI action
      • Server UI action
      • Client Server UI Action
      Script Includes
      • Classes script include
      • Glide Ajax
      • Now date time
      • Jason Object
      Workflows
      • Creating Workflows on different tables
      • Approvals using workflows
      • Using Different Activities in workflows
      • Workflow Scripting
      Service catalog
      • Service Catalog Introduction – Maintain ITEM, Categories and Catalogs
      • Creating Catalog Items using Variables and Variable sets
      • Design Workflows for Requested ITEM
      • Set up User Criteria
    3. Integrations
    • LDAP Integration (Active Directory)
    • SSO Integration (with Active Directory and OneLogin or Okta or Centrify)
    • Email Integration
    • Web Services
    • Servicenow to Servicenow Integration

    We are providing Servicenow Online Training from Hyderabad India. We are one of best Institute to provide High Quality Servicenow online training all over India. If you are staying in Hyderabad, Bangalore, Chennai, Pune, Delhi, USA, UK, Australia, Singapore etc. and unable to attend regular class room training programs then contact our training institute for information on online training. For more details on Servicenow Online Training please call to 9290971883, / 9247461324, or drop a mail to revanthonlinetraining@gmail.com

    Servicenow online training institute address : B1, 3rd Floor, Eureka Court, Near Image Hospital, Ameerpet, Hyderabad, India


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